Returns & Exchanges
At Millé Supergrain, we take pride in the quality of our nutrient-dense products; however, due to the perishable nature of our food items, we only accept returns for products that are damaged or defective upon arrival.
Inspect Your Order
Upon receiving your package, please inspect the seal and packaging immediately to ensure everything has arrived in perfect condition.
Contact Support
If your product is damaged or incorrect, email our support team within 48 hours of delivery with your order number and clear photographic evidence.
Verification Process
Our quality assurance team will review your request within 2-3 business days to verify the defect and approve your replacement or refund.
Resolution
Once approved, we will either ship a fresh replacement at no extra cost or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing