Frequently Asked Questions
Everything you need to know about our supergrains and services.
What makes Millé Supergrains different from regular grains?
Our supergrains are ethically sourced, non-GMO, and minimally processed to retain their natural fiber, protein, and micronutrient profiles. We focus on nutrient-dense ancient grains that provide sustained energy.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status in real-time.
Are your products gluten-free and vegan-friendly?
Yes, the majority of our Millé Supergrain range is naturally gluten-free and 100% plant-based. Please check the specific product packaging for detailed allergen information and certifications.
What is your return policy for food items?
Due to the nature of food products, we only accept returns if the item is damaged or incorrect upon arrival. Please contact our support team within 48 hours of delivery with a photo of the issue.
How should I store my supergrains to maintain freshness?
We recommend storing our products in a cool, dry place away from direct sunlight. Once opened, transferring the grains to an airtight container will help preserve their nutritional value and taste.
Do you offer international shipping?
Currently, we ship within the domestic region. We are working hard to expand our logistics to reach our international supergrain community soon.